Terms and conditions

  • La Bastide de Fontvieille is a private domain exclusively reserved for its residents
  • Your reservation: In order to confirm your reservation, a deposit corresponding to 30% of the total amount of your stay will be required (with a minimum of one night), payable by bank cheque, bank transfer, or with a credit card number (VISA or Mastercard).
  • On request, we can organize your transfer from the rail stations of Toulon, Marseille or Aix en Provence, as well as from the airports of Toulon/Hyères and Marseille-Provence
  • On the day of your arrival, we will be happy to welcome you between 4pm and 7pm – However, please inform us (when possible) of the approximate time of your arrival the day before, so that we can make sure to welcome you in the best way.
  • During your stay, we will regularly intervene in the room to ensure optimal comfort.
  • Breakfast is served, depending on the weather conditions, on the large terrace or in our living room between 08:30 and 10:00 am.
  • Our rooms and suites are all non-smoking
  • We regret that we are unable to accept our pet friends
  • The field configuration including the proximity of the river is not suitable for children.
  • Unfortunately, the premises are not adapted to accommodate people with reduced mobility.
  • Suites and rooms are proposed on a weekly basis during the months of July and August
  • The suite “Le Puits” is available:
    • From March to June and from September to October: choice of Bed and Breakfast (with breakfast) or Cottage (without breakfast but with Kitchen equipment available) – If the kitchen area is used during a stay booked as a bed and breakfast, an additional 20€ per day may be requested
    • July – August: in “Cottage” formula only (without breakfast), provision of equipment (gas hob, oven, dishwasher and washing machine). All the necessary cooking equipment will also be provided (sponge, dish soap, dishcloths, cutlery…).
    • As part of the Cottage package, we will provide you with the necessary equipment (gas hob, oven, dishwasher and washing machine); as well as all the necessary kitchen equipment (sponge, dish soap, dishcloths, cutlery..). Cleaning costs at the end of the stay are included in the price of the night.
  • On the day of your departure, please plan to leave the room before 11:00 am (unless special arrangements are made).
  • In case of cancellation of your stay:
    • The deposit will be refunded for any cancellation confirmed by email to bastidedefontvieille@gmail.com and notified more than 30 days before the scheduled arrival date. Any bank charges related to the refund may be deducted from the deposit.
    • The deposit will be considered as forfeited for any cancellation less than 30 days before the planned date of your arrival
    • For cancellations or changes within 15 days of your scheduled arrival or during your stay, the total amount of the stay will be charged.